In: crmpredicts
Customer Experience (CX) & Customer Engagement (CE)
July 29, 2016Customer Engagement: How to give your customers the best experience? Poor review review of customer experience with you? According to research there…
Read MoreCRM – User Research
June 21, 2016Capterra recently published a User Research survey on how users find, buy and use CRM. Key Takeaways: More than half of users…
Read MoreThe Power of Sales Enablement
June 21, 2016A recent study conducted by Forbes Insights and Brainshark found that: 55% of top-performing companies are investing in sales enablement technology…
Read MoreAmazing CRM Statistics
June 21, 2016Capterra published surprising CRM statistics, check them here: Sales, CRM Software and Coffee: 10 Surprising CRM Stats to Know for 2016…
Read MoreCustomer Service Predictions
January 12, 2016Customer Service Predictions by Tricia Morris Dynamics CRM Community Customer expectations are changing and growing just as rapidly as the channels…
Read MoreGartner CRM Predicts
January 12, 2016Gartner CRM Summit “Marketing may fill the sales funnel, and the sales department can close a deal, yet it is the…
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