Customer Experience (CX) & Customer Engagement (CE)
Customer Engagement: How to give your customers the best experience? Poor review review of customer experience with you? According to research there…
Read MoreCRM – User Research
Capterra recently published a User Research survey on how users find, buy and use CRM. Key Takeaways: More than half of users…
Read MoreThe Power of Sales Enablement
A recent study conducted by Forbes Insights and Brainshark found that: 55% of top-performing companies are investing in sales enablement technology…
Read MoreAmazing CRM Statistics
Capterra published surprising CRM statistics, check them here: Sales, CRM Software and Coffee: 10 Surprising CRM Stats to Know for 2016…
Read MoreCustomer Service Predictions
Customer Service Predictions by Tricia Morris Dynamics CRM Community Customer expectations are changing and growing just as rapidly as the channels…
Read MoreGartner CRM Predicts
Gartner CRM Summit “Marketing may fill the sales funnel, and the sales department can close a deal, yet it is the…
Read More
Recent Comments