Blog Header

In: Customer Experience

The building blocks of CRM Success
September 22, 2016

Access the Webinar now: Gartner Webinar – CRM Building Blocks Success Download the Presentation: CRM Projects – Best Practices – Gartner Discussion…

Read More
Marketing Automation with Dynamics CRM
September 21, 2016

Analysts like Gartner still consider marketing automation as the next frontier in CRM lead management. Software companies like Microsoft, Salesforce.com, Oracle,…

Read More
Customer Experience (CX) & Customer Engagement (CE)
July 29, 2016

Customer Engagement: How to give your customers the best experience?  Poor review review of customer experience with you? According to research there…

Read More
The Right Microsoft Dynamics CRM Technology Partner
July 7, 2016

When preparing a Microsoft Dynamics CRM Technology Project, every organization should choose the right Microsoft Dynamics CRM Technology Partner with the right toolbox for successful Project…

Read More
Microsoft Dynamics CRM Social
June 22, 2016

Dynamics CRM Social is a powerful CRM service that puts cutting edge tools in the hands of your sales, service, and…

Read More
CRM – User Research
June 21, 2016

Capterra recently published a User Research survey on how users find, buy and use CRM. Key Takeaways: More than half of users…

Read More
The Power of Sales Enablement
June 21, 2016

A recent study conducted by Forbes Insights and Brainshark found  that: 55% of top-performing companies are investing in sales enablement technology…

Read More
Dynamics xRM Platform Implementation – Empowering CIO’s
June 2, 2016

The current Blog post describes the most common challenges of the implementation of the Dynamics xRM platform and key Technical Decision Maker questions…

Read More
What exactly is CX – Customer eXperience?
May 9, 2016

How great customer experience in Dynamics CRM can turn Customers into Advocates Gartner defines CX (Customer eXperience) as: “CX is the customer’s…

Read More