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In: Microsoft Dynamics CRM

Marketing Automation with Dynamics CRM

Analysts like Gartner still consider marketing automation as the next frontier in CRM lead management. Software companies like Microsoft, Salesforce.com, Oracle,…

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Customer Experience (CX) & Customer Engagement (CE)

Customer Engagement: How to give your customers the best experience?  Poor review review of customer experience with you? According to research there…

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Create a simple Web Form using MS Dynamics CRM

In this blog post, we’ll show how to create a simple WebForm using MS Dynamics CRM which will be used to…

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Microsoft Dynamics CRM Social

Dynamics CRM Social is a powerful CRM service that puts cutting edge tools in the hands of your sales, service, and…

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Querying CRM data with LINQ

When learning to work with Microsoft Dynamics CRM, developer need to get used to fetchXML syntax, query expressions, CRM’s end-points etc….

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Dynamics xRM Platform Implementation – Empowering CIO’s

The current Blog post describes the most common challenges of the implementation of the Dynamics xRM platform and key Technical Decision Maker questions…

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Dynamics CRM Spring Wave 2016 Release

Microsoft Dynamics CRM Spring Wave update comes with few exciting new features. Microsoft is rolling out a new roadmap page for Dynamics…

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What exactly is CX – Customer eXperience?

How great customer experience in Dynamics CRM can turn Customers into Advocates Gartner defines CX (Customer eXperience) as: “CX is the customer’s…

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Business rules in MS Dynamics CRM

Business rules enable you to set field visibility, value, requirement and other actions without writing JavaScript code in MS Dynamics CRM….

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Using your own CRM Metadata – Part 1

On one of our previous blog posts, we were demonstrating you simple example how you can use data from drop down…

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