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In: crmpredicts

Customer Experience (CX) & Customer Engagement (CE)

Customer Engagement: How to give your customers the best experience?  Poor review review of customer experience with you? According to research there…

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CRM – User Research

Capterra recently published a User Research survey on how users find, buy and use CRM. Key Takeaways: More than half of users…

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The Power of Sales Enablement

A recent study conducted by Forbes Insights and Brainshark found  that: 55% of top-performing companies are investing in sales enablement technology…

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Amazing CRM Statistics

Capterra published surprising CRM statistics, check them here: Sales, CRM Software and Coffee: 10 Surprising CRM Stats to Know for 2016…

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Customer Service Predictions

Customer Service Predictions by Tricia Morris  Dynamics CRM Community Customer expectations are changing and growing just as rapidly as the channels…

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Gartner CRM Predicts

Gartner CRM Summit “Marketing may fill the sales funnel, and the sales department can close a deal, yet it is the…

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