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In: Customer Engagement

The building blocks of CRM Success

Access the Webinar now: Gartner Webinar – CRM Building Blocks Success Download the Presentation: CRM Projects – Best Practices – Gartner Discussion…

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Marketing Automation with Dynamics CRM

Analysts like Gartner still consider marketing automation as the next frontier in CRM lead management. Software companies like Microsoft, Salesforce.com, Oracle,…

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Customer Experience (CX) & Customer Engagement (CE)

Customer Engagement: How to give your customers the best experience?  Poor review review of customer experience with you? According to research there…

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The Right Microsoft Dynamics CRM Technology Partner

When preparing a Microsoft Dynamics CRM Technology Project, every organization should choose the right Microsoft Dynamics CRM Technology Partner with the right toolbox for successful Project…

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Microsoft Dynamics CRM Social

Dynamics CRM Social is a powerful CRM service that puts cutting edge tools in the hands of your sales, service, and…

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CRM – User Research

Capterra recently published a User Research survey on how users find, buy and use CRM. Key Takeaways: More than half of users…

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The Power of Sales Enablement

A recent study conducted by Forbes Insights and Brainshark found  that: 55% of top-performing companies are investing in sales enablement technology…

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Dynamics xRM Platform Implementation – Empowering CIO’s

The current Blog post describes the most common challenges of the implementation of the Dynamics xRM platform and key Technical Decision Maker questions…

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What exactly is CX – Customer eXperience?

How great customer experience in Dynamics CRM can turn Customers into Advocates Gartner defines CX (Customer eXperience) as: “CX is the customer’s…

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